Privacy Policy – Your Key Move Ltd

Your Key Move Ltd ("we", "our", or "us") operates https://yourkeymove.co.uk/ (the "Service"). This policy outlines how we collect, use, and share your personal data, and the choices you have regarding your information.

Who We Are

Your Key Move Ltd is a company registered in England and Wales (Company No. 11568486) with its registered office at:

1-2 Rhodium Point, Hawkinge Business Park, Spindle Close, Hawkinge, Folkestone, Kent CT18 7TQ.

Our Data Protection Lead can be reached at: sales@yourkeymove.com.

Your Data Rights

Under the UK General Data Protection Regulation (GDPR), you have the right to:

Be informed about how your personal data is used
Access the personal data we hold about you
Correct inaccurate or incomplete data
Withdraw consent at any time
Request deletion of your data where appropriate
Restrict or object to certain types of processing
Challenge decisions made solely by automated processing

To exercise any of these rights, please email sales@yourkeymove.com.

Who Controls Your Data?

We may act as:

Data Controller – When we collect your data directly or receive it for our own use.
Joint Data Controller – When data is shared for mutual purposes with another party.
Data Processor – When processing data on behalf of another controller.

We will always notify you if we collect your personal data from a third party, no later than one month after obtaining it.

Legal Basis for Processing

We process your data under one or more of the following lawful bases:

Consent – You’ve given permission.
Contract – To fulfil our obligations to you.
Legal Obligation – Where we must comply with the law.
Vital Interests – To protect your or another’s life.
Public Task – For official functions.
Legitimate Interests – Where processing is necessary for our legitimate business needs.

What Personal Data We Collect

We may collect the following types of data:

Identity Data – Name, title, gender, date of birth
Contact Data – Address, email, phone number
Financial Data – Bank and card details
Transaction Data – Purchases and payment history
Technical Data – IP address, browser type, device info
Usage Data – Site interactions, time on site
Profile Data – Preferences, feedback, survey responses
Marketing Data – Preferences for receiving marketing

We also collect and use Aggregated Data (e.g., usage statistics), which cannot be used to identify you directly.

We do not collect:

Special category data (e.g., health or ethnicity)
Criminal conviction data

How We Use Your Data

Purpose	Data Used	Legal Basis	Source
B2B Marketing	Identity, Contact	Legitimate Interests	Direct or referred
Website Analytics	Technical, Usage	Legitimate Interests	Direct or through cookies
Fraud Prevention	Identity, Transaction	Vital Interests	Direct
Blog/Forum Submissions	Identity, Contact	Consent	Direct
Direct Debit Setup	Identity, Contact, Financial, Transaction	Contract	Direct
Customer Calls	Identity, Contact	Legitimate Interests	Direct
Web or Email Enquiries	Identity, Contact	Legitimate Interests	Direct
Consumer Marketing	Identity, Contact, Transaction, Marketing	Legitimate Interests	Direct

Cookies

We use cookies to enhance your experience and improve our services. Cookies help us:

Remember your preferences
Improve website functionality
Analyse website usage
Enhance security
Serve relevant content

You can control cookie settings via your browser. However, disabling cookies may affect your experience on our site. Learn more in our Cookie Policy.

Refusing to Share Data

If you do not provide information we require to deliver our services, we may be unable to enter into or fulfil a contract with you. If we process your data on behalf of another organisation (as a processor), any requests to restrict use must be directed to the Data Controller.

Our Legitimate Interests

We assess the balance between our business needs and your data rights before relying on legitimate interests. This includes improving customer service, maintaining security, and marketing to existing or potential clients. If you object to our use of your data on this basis, contact us at sales@yourkeymove.com.

Data Retention

We retain personal data based on the reason for its collection:

Consent: As long as both the consent and purpose are valid (reviewed annually).
Legitimate Interests: While the interest remains relevant (reviewed annually).
Contractual Obligations: Up to 6 years, in line with the Limitations Act 1980.
Legal Requirements: As required by law.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal data, please contact:

📧 sales@yourkeymove.com
🌐 https://yourkeymove.co.uk/